Terms and Conditions

Instruction by the Client is deemed as full understanding and acceptance of these terms and conditions:

SuperPA (Katja von Schweitzer) confirms that she is self-employed, is responsible for her own income tax and National Insurance contributions, and for paying VAT (where applicable) and will not claim benefits granted to the Client’s employees.

The Client will pay SuperPA a fee as agreed.

Time spent will be recorded and detailed on a timesheet. The cumulative time will be rounded up to the nearest 15minute block and invoiced accordingly.

Billable time includes virtual meetings, phone calls and the writing and/or reading of correspondence sent by mail or email.

Additional costs incurred, e.g. postage, couriers, etc will be charged at cost.

Invoices will be issued monthly.

Payment terms are strictly 14 days unless alternative terms have been agreed in advance.

Payment is accepted by BACS.

Final proofreading is the responsibility of the client.

Any errors must be reported within three (3) days of receipt of completed work. Errors generated by the SuperPA will be rectified in her own time and at her expense, but amendments or alterations requested by the Client thereafter will be charged at the standard hourly rate.

SuperPA cannot be held responsible for liability or damage caused by computer viruses. Clients are advised to ensure that they are utilising appropriate virus protection at all times to avoid this risk.

SuperPA cannot accept responsibility for loss or damage to any items in transit.

In no event shall SuperPA be liable for any expense, damage, delay, costs or loss, (including loss of business, revenue, profits, use, data or other economic advantages) however it arises.

Monthly retainer fees are available for clients for a minimum time period of 3 months and must be paid monthly in advance.

All hours worked on a retainer contract are recorded and deducted from the purchased hours.

Any unused hours may be carried over for a period of 1 month.  However, if these are not utilised after this period they will be forfeited.

Any content created by SuperPA as part of a copy-editing/proofreading/project management process will become the copyright of the Client unless otherwise agreed.

Any project work produced will be held electronically on file for the duration of the project and for 6 months thereafter unless otherwise instructed by the client.

The nature and content of the work will be kept confidential and not made known to anyone other than the Client and its contractors without prior written permission.

SuperPA will adhere to all applicable data protection laws and always store data sent to us in a secure manner as outlined in our Privacy Policy.

SuperPA shall ensure that data processing only takes place in accordance with the terms of these Terms and Conditions and any Data Processing Agreements in place from time to time. The Company only processes personal data where it has a lawful basis to do so.

SuperPA may store and process personal data via its servers that provide suitable and adequate security measures to protect the data. Data will be transferred in accordance with the relevant data protection laws.

We retain the right to respond to legal requests as necessary.

SuperPA shall uphold all rights in relation to the use of a data subjects’ personal data. The rights of data subjects are contained within our Privacy Policy.

As permitted under data protection legislation, we will store Client data for as long as necessary in order to provide our services to the Client. Information associated with your account will be kept until your account is deleted, unless the information is no longer needed for the purposes agreed or for other legitimate purposes.

Once our relationship with you as a Client has terminated, we will retain personal information only to comply with legal requirements, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take any action permitted by law.

We do not pass Clients’ information to any third parties. Your data will not be used or sold outside of the agreed Terms and Conditions.

Please visit our Privacy policy for further information on how we handle, store and use your data.

Intellectual Property

SuperPA reserves the right to all intellectual property in relation to this website and the services provided. Use of the services does not give the user any ownership in the services, its content or any trademark or logo used on the website.

Any information or material provided to us is on the basis of a non-exclusive, irrevocable, perpetual and royalty-free license to use such information and material in relation to the services we provide under our Terms and Conditions.

Changes to Terms and Conditions

These terms and conditions may be modified from time to time and you are advised to check this page to see that you are reading the most up-to-date Terms and Conditions.

By accepting our Terms and Conditions, you consent to our collection, storage, use and disclosure of your personal information as described in our Privacy Policy.

Force Majeure

SuperPA will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under the Agreement that is caused by events outside its reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of SuperPA

Severance

Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

No waiver

The failure by either party to enforce any obligation under these Terms and Conditions at any time or for any period shall not be a waiver of them or of the right at any time subsequently to enforce all the obligations arising under these Terms and Conditions.

Entire Agreement

These Terms and Conditions constitute the entire agreement between the parties and supersede all prior agreements and understandings between the parties. It is agreed that no statement, promise or inducement whether written or oral alleged to have been made by either party and which is no contained herein shall be binding or form part of these Terms and Conditions.

Rights of Third Parties

No term of the Terms and Conditions will be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it.

Governing law and Jurisdiction

This agreement is subject to the laws of England and Wales and both Freelancer and Client agree to submit to the jurisdiction of the English and Welsh courts.

This Agreement may only be varied in writing and signed by authorised representatives of both parties.